1. Agreement to These Terms
These terms and conditions ("Terms") govern your use of DebounceAPI. By creating an account, generating an API key, or otherwise accessing the Services, you agree entirely to these Terms. If you do not agree with these Terms or any part of them, you must not use the Services.
You must be over 18 years old to use DebounceAPI. By using the Services and agreeing to these Terms, you warrant that you are over 18 years of age, that you have the legal capacity to enter into a binding contract, and that — if you are using the Services on behalf of a company — you have authority to bind that company.
2. Using Our Services
You must follow any policies made available to you within the Services. You must not misuse our Services. For example, you must not use this website in any way that causes or may cause damage to the website or impairment of its availability and accessibility; or in any way that is illegal, fraudulent, harmful, or unlawful, or in connection with any illegal, fraudulent, harmful, or unlawful purpose or activity.
These Terms do not give you the right to use the Services to copy, send, store, use, publish, host, distribute, or transmit any material or content that consists of (or is linked to) any computer virus, spyware, Trojan horse, worm, rootkit, keystroke logger, or other malicious or damaging computer software.
You must not use DebounceAPI to send unsolicited commercial communications, to enable phishing, smishing, scraping, harvesting from third-party platforms in violation of their terms, or any activity that could be reasonably classified as spam.
You must not induce, encourage, incite people or offer them incentives to sign up as a customer in any unsolicited way. You must not use the Services for data mining or email harvesting of addresses you do not own or have explicit permission to validate. If you do so, your lists and account may be suspended and erased, without refund.
3. Restricted Access
Access to some areas of this website is restricted. You must not try to access them using a method other than the user interface and the instructions we provide. DebounceAPI reserves the right to restrict access to areas of this website, or to the entire website, at its sole discretion.
In case DebounceAPI provides you with an account to enable access to restricted areas, other services, or content, you must keep your credentials confidential and notify us immediately at [email protected] of any unauthorised use. DebounceAPI may disable your account at its sole discretion, with or without notice, where it suspects abuse, fraud, or any breach of these Terms.
4. User Content
"User Content" means material you submit to the Services — including, without limitation, files uploaded to be verified, emails sent through the Email Validation API, and any data acquired through REST API integration. User Content is the sole responsibility of the entity that makes it available.
User Content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action against you, DebounceAPI, or a third party under any applicable law. Any User Content that is, or has been, subject to legal proceedings (past or actual) or similar complaints must not be submitted to the Services. DebounceAPI reserves the right (but not the obligation) to edit or remove any material submitted to, stored on, published, or hosted upon the Services.
You grant DebounceAPI the right to systematically process your data (email addresses) for the sole purpose of validation — to verify whether the email addresses exist and to compute deliverability signals. DebounceAPI's staff will never browse your data for any purpose other than incident response and quality assurance; in those cases, access is limited, logged, and used only to improve the quality of the Services. Data in transit is encrypted using TLS; data at rest is protected with platform-level encryption. DebounceAPI does not sell, share, or otherwise use your data for any other purpose. If you delete your data from our servers, it will be permanently deleted and cannot be recovered.
5. About These Terms
DebounceAPI may modify these Terms at any time. You should review them regularly to be aware of the current version. Revised Terms will apply from the date of publication of the revision. Where the change is material, we will notify account holders by email at least 14 days before the change takes effect.
6. No Warranties
DEBOUNCEAPI DOES NOT MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. WE DO NOT MAKE ANY COMMITMENTS ABOUT THE SPECIFIC FUNCTIONS OF THE SERVICES, THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS, OR THE INFORMATION AND MATERIALS PROVIDED ON THIS WEBSITE. THE SERVICES ARE PROVIDED "AS IS". WE EXCLUDE ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Without prejudice to the generality of the previous paragraph, DebounceAPI does not warrant that:
- this website and the Services will be available at all times and without interruption;
- the validation results, scores, or signals provided by the Services are complete, accurate, non-misleading, and true for any specific email address.
7. Limitation of Liability
DebounceAPI will not be responsible in any way — under the law of torts, the law of contract, or any other applicable law — in relation to the contents and use of, or otherwise in connection with, this website beyond the limits set out in these Terms.
DebounceAPI will not be responsible for any indirect, special, or consequential loss, including but not limited to loss of revenue, income, profits, anticipated savings, business, reputation or goodwill, contracts or business relationships, or for loss and/or corruption of information or data.
To the maximum extent permitted by law, DebounceAPI's total liability for any claim arising from or relating to these Terms or the Services is limited to the amount you paid us in the twelve (12) months preceding the claim. Even if DebounceAPI has been expressly advised or informed of the potential loss, these limitations of liability apply.
8. Exceptions
Nothing in these Terms will exclude or limit any warranty implied by law. Nothing in this website disclaimer will exclude or limit DebounceAPI's liability in respect of any: (a) fraud or fraudulent misrepresentation on the part of DebounceAPI; (b) death or personal injury caused by DebounceAPI's negligence; or (c) matter which it would be illegal or unlawful for DebounceAPI to exclude, limit, purport, or attempt to exclude its liability.
9. Reasonableness
By using this website, you agree that the Terms, including the exclusions and limitations of liability, are reasonable. If you do not think they are reasonable, you must not use the Services.
10. Other Parties
You accept and agree that DebounceAPI, as a limited liability entity, has an interest in limiting the personal liability of its employees. You agree that you will not bring any personal claim against DebounceAPI's officers or employees regarding any losses you may suffer in connection with the website or the Services.
Without prejudice to the previous paragraph, you agree that the limitations of liability and warranties expressed in these Terms will protect DebounceAPI's officers, employees, subsidiaries, agents, assigns, successors, and subcontractors as well as DebounceAPI itself.
11. Data and Privacy
We process the data you submit only to provide validation results. We do not store the content you validate for any purpose other than delivering and accounting for the Services. Details on data handling and protection are set out in our Privacy Policy and GDPR page.
12. Refund Policy
Unused credit packs are refundable within 14 days of purchase. Credits that have been consumed (for bulk validation, API verification, or any chargeable operation) are not refundable. To request a refund, contact [email protected] with your account email and Stripe receipt. Refunds are issued to the original payment method, less any non-recoverable processing fees where applicable. Volume and custom-priced commercial agreements may set out different refund terms in writing.
13. Unenforceable Provisions
If any provision of these Terms is found to be unenforceable under applicable law, it will not impinge the enforceability of the other provisions expressed in these Terms.
14. Indemnity
You hereby indemnify DebounceAPI and undertake to keep DebounceAPI indemnified against any losses, damages, costs, liabilities, and expenses (including, without limitation, legal expenses and any amounts paid by DebounceAPI to a third party in settlement of a claim or dispute on the advice of DebounceAPI's legal advisers) incurred or suffered by DebounceAPI arising out of any breach by you of any provision of these Terms, or arising out of any claim that you have breached any provision of these Terms.
15. Breaches of These Terms
Without prejudice to DebounceAPI's other rights under these Terms, if you infringe these Terms in any way, DebounceAPI may take such action as it deems appropriate, including prohibiting you from accessing the website, suspending your access, blocking computers using your IP address from accessing the website, contacting your internet service provider to request they block your access, and/or taking action in a court of law against you.
16. Assignment
DebounceAPI may transfer, sub-contract, or otherwise deal with its rights and/or obligations under these Terms without obtaining your consent or notifying you. You may not transfer, sub-contract, or otherwise deal with any of your rights and/or obligations under these Terms without our prior written consent.
17. Data Storage
You can remove your email lists at any time from your dashboard. DebounceAPI additionally removes uploaded lists automatically:
- One month after upload, if validation has not been started;
- Three months after validation is complete, unless you have downloaded results and explicitly chosen to retain a list.
Please ensure you download your validation results promptly once validation is finished.
18. Severability
If a part or provision of these Terms is judged by any court of law or other competent authority to be unlawful and/or unenforceable, the other provisions will continue to apply. If any unlawful and/or unenforceable provision turns out to be lawful or enforceable but a part of it has been deleted, this part will be considered as deleted, and the rest of the provision will apply.
19. Entire Agreement
These Terms control the relationship between you and DebounceAPI. They govern your use of this website and the Services and supersede all previous agreements in respect of your use of the Services.
20. Newsletter and Communications
Upon registration, you agree to receive transactional emails such as invoices, password resets, email-verification messages, security alerts, and other automated emails essential to operating the Services. These emails are part of the Service and cannot be unsubscribed from while your account is active.
Marketing emails — product updates, deliverability tips, and feature announcements — are sent only if you opt in during signup or in your account settings. You can update your email preferences at any time from your account settings, or unsubscribe directly from any marketing email.
21. Contact Us
Questions about these Terms, our practices, or your dealings with us? Please contact us or write to [email protected].